Information We Collect

When you reach out about app development services or work with our team, we collect information in three main ways:

We don't collect information from social media profiles or third-party databases unless you specifically connect those accounts for a project.

How We Use Your Information

Your information serves specific business purposes that directly benefit our working relationship:

We use contact information to respond to inquiries, schedule consultations, and provide project updates. Technical specifications help us design apps that meet your exact requirements. Financial information processes payments and maintains accurate billing records.

Website analytics help us understand which services generate the most interest, allowing us to improve our content and service offerings. We never use your personal information for unrelated marketing campaigns or share details about your projects with competitors.

Communication records help us maintain project continuity, especially when multiple team members work on your app development. This ensures consistent service quality and prevents important details from getting lost.

Data Sharing Practices

We share your information in limited, specific circumstances that directly support your project goals:

We never sell contact lists, project details, or any personal information to marketing companies, data brokers, or unrelated businesses. Your information stays within our direct business relationship.

Your Privacy Rights

You have meaningful control over your personal information, and we've made exercising these rights as simple as possible:

To exercise any of these rights, simply email us with your specific request. We'll verify your identity and respond within one week for most requests, or within 30 days for complex data access requests.

Security Measures

We protect your information using multiple layers of security that reflect current best practices for small technology businesses:

All data transmissions use SSL encryption, and we store information on secure servers with regular backup systems. Access to client information requires authentication and is limited to team members directly involved in your project.

While we implement strong security measures, no system is completely immune to all threats. We commit to notifying affected clients within 72 hours if a security incident exposes personal information.

Data Retention and Deletion

We keep your information only as long as it serves legitimate business purposes or legal requirements:

When we delete information, we remove it from active systems and backup archives. Some technical logs may persist in system caches for up to 90 days before complete removal.

International Data Transfers

Our primary operations are based in Cambodia, but some technical services operate internationally:

Cloud hosting providers may store data in secure facilities across multiple countries. Development tools and communication platforms might process information through servers in Singapore, the United States, or European Union.

All international data transfers occur with service providers that maintain strong privacy protections and contractual commitments to data security. We ensure these transfers comply with applicable privacy laws and maintain the same level of protection your information receives locally.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and help us understand which content proves most valuable:

Essential cookies enable basic website functionality like secure contact forms and remember your preferences during a single visit. Analytics cookies help us understand popular pages and common user paths through our site.

We don't use advertising cookies or tracking pixels that follow you across other websites. You can disable cookies in your browser settings, though this may limit some website features.

Third-party analytics tools process anonymized data about website usage patterns. This information helps us improve content and identify technical issues that might affect user experience.

Changes to This Policy

We review and update this privacy policy annually or when significant changes affect how we handle personal information.

Major changes will be communicated directly to active clients via email at least 30 days before implementation. Minor updates, like clarifications or additional examples, will be posted here with updated dates.

We maintain previous versions of this policy available upon request, allowing you to review changes and understand how our practices have evolved over time.